Page 35 - PM-285_SP-sarja

PM Service. 28/05/14 16:54
Always where you are.

PM Customer Service.

Ensuring total customer satisfaction is the philosophy
behind PM Customer Service.
PM supports his customers being always available and
ready to listen to their particular needs. Rapidly getting
to the heart of the problem is the spirit in which PM’s
specialized staff responds to his customer requests.
PM’s experts after sales service engineers are always
there to handle any service job. With the experience and
competence of people who have been been working with
PM cranes for several years, they provide the right answer
or alert the nearest PM Service Centre.

PM After-Sales Service Network.

With 300 after-sales service centres, PM provides its
customers with a comprehensive service in Italy and
worldwide. Trusting the PM After-Sales Service Network
means that original PM spare parts are always used to
guarantee maximum crane performance. Specialised
technical PM trainers visit the PM after-sales centres
regularly in order to provide them with the support they
need to ensure maximum customer satisfaction at all times.

PM Original Spare Parts.

PM takes the same care in the production of spare parts
as it takes over the design and manufacturing of the
cranes. Only in this way PM ensure that the crane keeps
its reliability and superior quality. PM original spare parts
are produced with the highest quality standards and are
designed to meet exactly PM crane specifications and
safety features. PM cranes are famous for their high safety
standards. In order to maintain this level, PM’s designers
recommend only original PM spare parts for repairs and
maintenance. PM original spare parts are the only ones
ensuring your crane with the same performance as the
initial one.

esec-PM28.5SP.indd 35