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S | Social

A vital aspect of our responsibility is taking care of seafarers, retirees, our employees, and tenants.
We ensure that seafarers receive their pensions now and in the future and we invest in high-quality
customer service. We offer work ability services to our shipping company customers to improve the
work ability of seafarers and help extend their careers. We promote responsible and diverse working
life within our own staff and more broadly by communicating the importance of a diverse working life
in our seminars and the Albatross magazine.

                                                                                                                                Maritime Work Ability Forum in 2023 | Photo: Johannes Terhemaa

Our annual seminars serve as forums                     the seminar, a separate project will also be launched in    all staff members are excellent compared to the insur-  model, which supports and promotes the work and
for work ability discussions                            spring 2024 in collaboration with a few pilot shipping      ance and financial sector averages and all industries.  functional ability of our employees. Hybrid work is
                                                        companies. The goal of the project is to create under-                                                              part of our employees’ everyday work life, enabling the
The topics highlighted at the Maritime Work Ability     standing and guidance for establishing an ethically         KivaQ Index                                             smooth integration of work and family life. We meet
Forum in 2023 emphasized the significance of the        sustainable culture of operation, including words, ac-                                                              remotely using mobile devices and gather weekly as
work community for the well-being of seafarers. En-     tions, processes, and practices.                            2021	7.95                                               teams and as a working community in our comfort-
suring the attractiveness of seafaring as a profession                                                                                                                      able office in a maritime environment in Helsinki’s
and career path is crucial to supporting a strong and   Employee satisfaction                                       2022	8.19                                               Kanavaranta district. In 2023, the Regional State
vibrant Finnish maritime industry in the future. The    at an excellent level                                                                                               Administrative Agency (AVI) conducted a workplace
forum provides a platform for the maritime sector to                                                                2023/2024	   8.63                                       inspection at the Seafarers’ Pension Fund as part of
discuss and jointly develop measures and tools to pro-  The Seafarers’ Pension Fund implements a model of                                                                   targeted inspection activities in the sector. The inspec-
mote work ability.                                      responsible personnel management based on inclusive         Supporting employees’ work                              tion included a staff survey on psychosocial stressors.
                                                        leadership. We support the development of our em-           and functional ability                                  In the analysis of the survey results compared to aver-
   The well-being of maritime workers can also be       ployees’ interpersonal skills and self-direction by offer-                                                          age workplaces, we received the highest ratings. Over-
promoted through research and survey results. The       ing the entire staff an annual 360-degree assessment        We provide our employees with comprehensive             all, the feedback from the inspection was extremely
Finnish Institute of Occupational Health’s project      as part of the Deep Leadership training. The evalua-        occupational health care and employee benefits that     positive.
”Well-being in Ship Work,” partially funded by the      tions of the annual KivaQ job satisfaction surveys for      promote well-being, together with our management
Seafarers’ Pension Fund, is nearing completion, and
preliminary results were presented at the autumn 2023
seminar. Based on the ethics-related presentation at

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